Status of the Guarantee/Amendment or Release Request Submitted to the Guarantor

Once the request has been created and submitted to the guarantor, its processing will go through a series of steps covered by the different statuses illustrated below.

The table below lists the different statuses and describes for each the possible actions for the client, once this request has been submitted to the guarantor.

Status

Description

Draft

The request has been created internally but it has not been sent to the guarantor yet.

At this stage, you can perform the following actions on the status area:
  • Confirm and then send the request: the latter is then submitted to the guarantor and switches to the New status
  • Cancel the request if needed: it switches to the Canceled status

New

The request formerly at status Draft has been created and confirmed. It has then been sent to the guarantor.

At this stage, you can cancel the request on the status area if needed: it switches to the Canceled status.

In progress

The request has been received and is currently processed by the guarantor.

The request status was formerly among the following ones: New, Pending instructions or Instructions provided.

At this stage, you can cancel the request on the status area if needed: it switches to the Canceled status.

Pending instructions

The guarantor is pending for specific instructions and/or documents regarding the request.

The request status was formerly among the following ones: New, In progress or Instructions provided.

At this stage, you have been reassigned the request by the guarantor and you can perform the following actions on the status area:

  • Update and then send back the request: the latter is then submitted to the guarantor and switches to the Instructions provided status
  • Cancel the request if needed: it switches to the Canceled status

Instructions provided

The request formerly at status Pending instructions has been fulfilled with the required data and sent back to the guarantor.

At this stage, you can cancel the request on the status area if needed: it switches to the Canceled status.

Approved

The guarantor has approved the request and is then expecting a confirmation.

The request status was formerly among the following ones: New, In progress, Pending instructions or Instructions provided.

At this stage, you have been reassigned the request by the guarantor and you can perform the following actions on the status area:

  • Send a confirmation: the request is then submitted to the guarantor and switches to the Confirmed status
  • Cancel the request if needed: it switches to the Canceled status

Confirmed 

The request formerly at status Approved has been confirmed to the guarantor.

Processed

The guarantee has been issued or the amendment or release has been registered in the guarantor's books. 

The request formerly at status Confirmed has been processed and closed by the guarantor.

Rejected

The request has been rejected by the guarantor.

The request status was formerly among the following ones: New, In progress, Pending instructions or Instructions provided.

Canceled

The request has been canceled.

The request status was formerly among the following ones: Draft, New, In progress, Pending instructions, Instructions provided or Approved.

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