Get the Hive Token Value for Investigation Purposes

Navigate to the Cookie
Using Google Chrome
  1. Open the Developer Tools : Settings > More Tools > Developer Tools.
  2. Navigate to Application > Storage > Cookies.

 

Using Mozilla Firefox
  1. Open the Developer Tools : Settings > Web Developer > Toggle Tools.
  2. Navigate to Storage > Cookies.

 

Get the Hive Token Value
  1. Select the Finance Active website.
  2. Perform the step triggering the issue, e.g. clicking some button.
  3. Copy the value beside finance.hive.token.
  4. Send that value to your Support agent.

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