Navigate to the Cookie
Using Google Chrome
- Open the Developer Tools : Settings > More Tools > Developer Tools.
- Navigate to Application > Storage > Cookies.
Using Mozilla Firefox
- Open the Developer Tools : Settings > Web Developer > Toggle Tools.
- Navigate to Storage > Cookies.
Get the Hive Token Value
- Select the Finance Active website.
- Perform the step triggering the issue, e.g. clicking some button.
- Copy the value beside finance.hive.token.
- Send that value to your Support agent.