When you create a user in Fairways Guarantees, they should receive a notification email inviting them to log in to their account. If the user cannot find this email or if you want to remind them to log in, reinvite them via Fairways Guarantees, so they will receive another invite email.
Navigate to the Users Section
- Log in to your Fairways Guarantees account, e.g. https://koesio.financeactive.com/login.
- Select a customer account.
- Navigate to Administration > Users.
Reinvite a User
- Click the user to reinvite.
- Click Actions > Edit > Reinvite User.
- Click OK to confirm.
The user is reinvited to join the application.