Disable a User

For audit purposes, all activities of a user must be recorded. Therefore, you cannot delete a user in Fairways Debt. However, you can still disable the user account to stop that user from logging in to the application.

Note: Only administrators can manage users.

 

Navigate to the Account Administration
  1. Log in to your Fairways Debt account, e.g. https://login.financeactive.com/eu.
  2. Select a customer account.
  3. Click Applications > Account Administration.

 

Disable a User...
... from the Organization Settings
  1. Navigate to Organization Settings.
  2. Click the full name of the contributor user to disable.

Administration_OrganizationSetting_EN.png

  1. Click Actions > Disable.

User_Action_EN.png

  1. Click Confirm.

Confirm_EN.png

The user is disabled.

User_Disabled_EN.png

 

... from the Account Structure
  1. Navigate to Account Structure.
  2. Click Disable beside the user to disable.

AccountStructure_EN.png

  1. Click Confirm.

Confirm_EN.png

The selected user is disabled, their Enabled status becomes No.

Users_EN.png

 

 

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