Disable a User

For audit purposes, all activities of a user must be recorded. Therefore, you cannot delete a user in Fairways Debt. However, you can still disable the user account to stop that user from logging in to the application.

Note: Only administrators can manage users.


Navigate to the Account Administration
  1. Log in to your Fairways Debt account.
  2. Select a customer account.
  3. Click Applications > Account Administration.


Disable a User...
... from the Organization Settings
  1. Navigate to Organization Settings.
  2. Click the full name of the contributor user to disable.


  1. Click Actions > Disable.


  1. Click Confirm.


The user is disabled.



... from the Account Structure
  1. Navigate to Account Structure.
  2. Click Disable beside the user to disable.


  1. Click Confirm.


The selected user is disabled, their Enabled status becomes No.




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