Hello,
We have redesigned our Help Center and changed the URL to:
https://help-fairways.financeactive.com/hc/en-us
If your colleagues have not heard of that move, no worries, the old website has a link to redirect them to the right Help Center.
If you have bookmarked articles from the old website, replace customers with help-fairways, e.g. https://customers.financeactive.com/hc/en-us/articles/360000971977 becomes https://help-fairways.financeactive.com/hc/en-us/articles/360000971977.
We are still checking that everything is okay, so you may encounter some disturbances, such as broken links. Please bear with us as we're working on it.
Thanks for your support, always.