2020/03/17 - COVID-19

As COVID-19 (coronavirus) continues to impact the global community, we want to personally update you on the steps taken by Finance Active to ensure business continuity for all our customers around the world.

Based on the guidance from the World Health Organization (WHO), we have augmented our plan to ensure the continuity of our operations with specific steps to account for COVID-19.

As a cloud-based SaaS company, you can rest assured that the performance of our platforms will not be impacted. As the situation continues to develop, we have already implemented team rotations as a precaution, and we are fully ready to work from home as soon as the situation warrants it. We are fully equipped to maintain the high-quality sales and customer service you have come to expect from us. Our customer service representatives are here to assist you around the clock, without disruption.
Please note we have tested this scenario as part of our business continuity plan. Last year, we successfully tested large-scale remote work for 45 days.

In the current environment, the health and safety of our employees, customers, and partners, are our priority. We are suspending employee travels, both international and domestic. In addition, as many of our customers have implemented similar travel policies, we have instructed employees to leverage technology and conduct virtual internal and external meetings as much as possible.

This is an unprecedented time for everyone, and the situation is daily changing. We are committed to maintaining our business operations and ensuring you continue to receive the highest quality service without disruption.

Thank you for your continued trust in Finance Active.

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